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FREQUENTLY ASKED QUESTIONS


How can I contact the organizer with any questions?

You can reach out to aecconference@thorntontomasetti.com for any questions.

What’s the refund policy?

Full refunds are issued up to 7 days before the event date. Refunds will not be issued past this period.

Do I have to bring my printed ticket to the event?

There will be a check-in list, but bring your printed ticket for speedier registration.

Can I buy tickets at the door?

No. Ticket sales are online only and close 30 minutes after an event has started.

Is it ok if the name on my ticket or registration doesn’t match the person who attends?

Yes. As long as you reference the individual who purchased your ticket.

Do you have student discount rates?

Yes. Contact aecconference@thorntontomasetti.com from your Edu account to receive it. Student discounts are available starting July 7 at midnight.

Do I need to pay extra for the Reception?

No. All tickets for the Symposium include the cost of the Reception.

What are my hotel options?

Thornton Tomasetti has discounted rooms at the following hotels. To receive the discounted rate, call and mention you visiting Thornton Tomasetti.

Park South Hotel; 124 East 28th St.
Avalon; 16 E 32nd St.
James New York NoMad; 88 Madison Ave.
The Roger Hotel; 131 Madison Ave.
The Evelyn; 7 East 27th St.

Do you have another question that is not listed here?

Contact aecconference@thorntontomasetti.com for questions.