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How can I contact the organizer with any questions?

You can reach out to aecconference@thorntontomasetti.com for any questions.

What’s the refund policy?

Full refunds are issued up to 7 days before the event date. Refunds will not be issued past this period.

Do I have to bring my printed ticket to the event?

There will be a check-in list but have your ticket ready on your phone.

Can I buy tickets at the door?

No. Ticket sales are online only and close 30 minutes after an event has started.

Is it ok if the name on my ticket or registration doesn’t match the person who attends?

Yes. However, please inform event staff prior to the event so your name tag can be adjusted accordingly.

Do you have student discount rates?

Yes. Contact aecconference@thorntontomasetti.com from your Edu account to receive it. Student discounts are available starting June 14 at midnight.

Do I need to pay extra for the Reception?

No. All tickets for the Symposium include the cost of the Reception.

What are my hotel options?

Thornton Tomasetti has discounted rooms at the following hotels. To receive the discounted rate, call and mention you’re visiting Thornton Tomasetti.

The Evelyn; 7 East 27th St. (recommended)

Park South Hotel; 124 East 28th St.

Avalon; 16 E 32nd St.

James New York NoMad; 88 Madison Ave.

The Roger Hotel; 131 Madison Ave.

Ask us about accommodations!

AEC Tech strives to ensure that all programs and facilities are welcoming and accommodating to all individuals. We ensure reasonable accommodations for all event participants. Please communicate any accommodation requests or special needs when you register (e.g. dietary restrictions, service animal relief area, interpreter, braille, etc.). The deadline for accommodation requests is September 2, 2019. After this date, we accept reservations but cannot guarantee accommodation requests.

Please make hotel accommodation requests directly to the hotel. We have communicated possible accommodation needs and we will be happy to assist should you have any difficulty getting assistance.

Do you have another question that is not listed here?

Contact aecconference@thorntontomasetti.com for questions.